The Rules for Playing with LuckyWave

These terms form the agreement you enter into with LuckyWave when you open an account and play with us. They cover who may play, how your account works, deposits, our welcome package and other promotions, identity checks, withdrawals and how to reach us. Please take a few minutes to read them before you pay in for the first time.

1. Who May Play

Our games typically carry an 18+ notice, because they are meant for adults only. By opening an account and playing with us, you confirm that you are an adult and that you accept these terms.

2. Your Account

• Your balance can be held in pounds sterling (GBP) or in euros (EUR).
• The details you give us must be accurate and your own.
• Our site is in English and runs in your phone browser as well as on a computer.
• You are responsible for keeping your login details private.
• We will ask you to verify your identity, and withdrawals depend on it.

3. Deposits

We accept deposits by Visa, Mastercard, bank transfer and crypto, including Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. The minimum deposit is £20, and we charge no fees on deposits. Crypto deposits earn a 5% extra on top of the amount paid in.

4. The Welcome Package

Up to £15,000 in welcome bonuses is spread across your first four deposits:

Each stage has its own bonus code, and you usually claim a stage at the deposit step. To qualify for the welcome bonus, your first deposit must be at least £20.

5. Bonus Conditions

These conditions apply to each stage of the welcome package:

• Bonuses carry a 40x wagering requirement, usually calculated on the bonus amount.
• A bonus is valid for 7 days.
• Free spins are valid for 3 days.
• With a bonus active, no single bet may exceed £5.
• Free-spin winnings typically carry the same 40x requirement.
• As a rule, slots contribute 100% to wagering and other games 5%.

6. Other Promotions

Alongside the welcome package, we run further offers, each with its own conditions:

• a Tuesday reload with up to 200 free spins;
• a Saturday reload with 50 free spins;
• a daily streak boost of 25% up to £300 on the fourth deposit of the same day;
• a monthly reload of 100% up to £500;
• a Wednesday reload, as a rule 40% up to £300;
• weekly cashback of up to 15%, usually paid with 5x wagering;
• our VIP and loyalty programme, and Lucky Box prizes on qualifying deposits.

Our loyalty points typically build at 1 point per £5 wagered on slots. The 5% crypto extra usually comes without wagering.

7. Games

Our lobby holds more than 2,000 games from more than 50 providers, including NetEnt, Evolution, Pragmatic Play, BGaming and Endorphina. You will find slots, jackpot slots, Bonus Buy titles, instant-win games, live game shows and live roulette, blackjack and baccarat. Every result comes down to chance, and no strategy can guarantee a win.

8. Identity Verification

We verify our players' identities, and your withdrawals depend on a completed verification.

9. Withdrawals

We pay out by bank transfer or in crypto, and of the two routes, bank transfer is the slower one.

10. Help When Gambling Stops Being Fun

Gambling should remain a form of entertainment, and we link to independent help organisations for anyone who needs support. GamCare runs the National Gambling Helpline, free on 0808 8020 133, 24 hours a day, 7 days a week. Players in Wales can also call 0808 2819 265, likewise open 24 hours a day, 7 days a week.

11. Contacting Us

Live chat runs 24/7, and e-mail is a second way to reach our support team. Our help centre answers the questions players ask most often. Please contact us if anything in these terms is unclear before you deposit, and tell us which offer or section your question concerns so that we can answer it directly.

12. Changes to These Terms

New offers or changes to our rules may lead us to revise these terms. The version currently published is the one that applies.